What is your Refund Policy?

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One of our goals at LaunchTip is to reduce the barrier to entry for using our Apps without any upfront cost.

This allows you as a merchant to make sure the app is the right choice for your store.

The ways in which we reduce barrier to entry are as follows:

  • Trial Periods
  • Partner/Developer Friendly Apps
  • Partner/Developer Plan Activations

As a result of these measures, this gives plenty of time and opportunity for a merchant to address the use case of an App within their store without an upfront cost.

Refunds are not issued for outages under the SLA; Individual cases where merchants may feel they have not seen an improvement in sales; Trialing of upgraded plans without prior contact.

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