Compatibility
Please note, Cart Upsells only work with stores that make use of the cart page. If your store is using a side drawer cart and never hits an actual cart page before checkout, you will miss this upsell opportunity. Make sure your theme takes customers to the cart page in order to display the upsell opportunities.
Enable Cart Page
To change the cart type of your theme, go to “Customize theme” in your Shopify dashboard under sales channel “Online Store”. Under “Cart Page” (or a similar section), change “Cart type” to “Page”. Drawer, slide out, or modal cart types are incompatible with option pricing.
Cart Upsell Visibility
By default, SellUp attempts to load the Cart Upsells on your cart page in default locations.
Depending on what theme you are using, this works well in some cases and not so well in others. You can always position the Cart Upsells irregardless and how you do this depends on your theme type: OS2.0 or Vintage.
OS2.0 Themes
If you have an OS2.0 Theme, you can position Cart Upsells using the App Block.
First, make sure the App Embed is enabled. Open up your theme Customizer (Shopify Admin > Sales Channels > Online Store > Themes):
Next, simply navigate to your Cart Page in the Customizer and add the App block. After positioning, click save.
Vintage Themes
If your theme is not OS2.0 and you can’t position the App Block, you will need to place the Cart Upsell DIV tag in your themes cart section. Depending on how your theme is structure, this is usually something like Cart.liquid or main-cart.liquid etc.
All themes have a cart.liquid and depending on how your theme is built, may also have cart snippets and cart sections.
The following code needs to be inserted into your themes relevant cart section to show the Cart Upsells:
<div id="kartify_upsell_wrapper"></div>
If after this is correctly inserted and the Cart Upsells still aren’t showing, there is most like a conflict with your theme that will need investigating.
Visibility Issues
If you have enabled Cart Upsells but the appearance looks off or broken, this is because it is conflicting with your theme. Simply open a support ticket and we will assist you.
If you have enabled Cart Upsells for SellUp, set products that are Active for the online store and in stock and the Upsells aren’t showing, there may be an app or theme conflict. Simply open a support ticket and we will assist you.
