Category: Customer Support

How to assign boxes for shipping to products in Shopify Online stores are the face of the market in 2021. In fact, the majority of sales being made in the whole wide world are via online virtual stores. With that...

How to include a link to tracking information in your Shopify notification email Customer care is perhaps the most crucial aspect of online selling. The seller’s primary objective is to make the customers as comfortable as possible. The purchasers are...

How to simply resend staff account invites in Shopify If running your Shopify store alone seems like too much work, you add a staff to help you. Your Shopify store staff completes tasks in the store. You can specify which...

How to easily send gift cards to a specific email in Shopify Shopify allows merchants’ customers to use one email to access a particular online store. When a gift card is purchased by a customer, it is automatically sent to...

How best to handle exchanges on my Shopify store in 3 ways There has been a steep incline in online businesses over the past few years. And during this pandemic, it’s increased even more. People are making millions of sales...

How best to identify low stock products & get alerts on your Shopify store If you’ve been running a Shopify store for some time, you’d know which of your products are best-sellers. Such items must always be in stock since...

How to handle going on vacation when running a Shopify store If you’re a one-person team, you’d need to be on board with all activities happening in your Shopify store. So, if you have to go on a vacation, there’s...

How to apply percentage discount codes to shipping in Shopify As an incentive, you can offer a discount on shipping for your customers. For instance, if the shipping for a product is $10, you might want to give your customers...

Besides email confirmation, customers also get an SMS order confirmation on Shopify. If you want to deactivate this confirmation, you can change your Shopify settings. Let’s take a look at how to do this.  Deactivating SMS order confirmation on Shopify ...

How to best create a customer quotation in Shopify If you sell everyday products on Shopify, you can set a certain price for each product. However, if you sell high-end furniture or decor items, your customers might ring you up...

How to add a survey/questionnaire pre-checkout It’s important to learn about customer preferences if you want to offer a subscription plan. For instance, you might want to know if customers would be more delighted about the idea of getting 10%...