Last Updated on by Dan S
Originally Published June 7, 2022.
Being a busy entrepreneur doesn’t always leave time for sourcing the best returns management apps for your Shopify store.
Not to worry. We’ve done the hard work for you. We’ve compiled a list of the 8 best returns management apps that we think help to create an excellent post purchase experience by automating your store’s returns process.
Why do I need a returns management app?
For those of you that run ecommerce stores or similar and require a way for customers to return items, then a returns management app is the solution.
These apps can make your returns process automated, which means it’s easy for you to handle. Customers can simply log their returns using the returns app, and then everything going forward can be automated, from the moment the customer returns their items to the moment you receive them.
With this is mind, lets take a look at the 8 best returns management apps for Shopify.
8 best returns management apps for Shopify
Loop Returns & Exchanges
Loop Returns & Exchanges let you easily manage returns and exchanges for your Shopify store. There is a dedicated returns portal for customers to use.
It lets you control how and when returns get approved. Customers can also swap their items for a new variant. Loop takes care of exchanges too. You can even activate return label generation so labels are created for customers to use.
AfterShip Returns Center
AfterShip Returns Center lets you automate returns and exchanges. Easily allow your customers to return or exchange products via your branded returns portal.
Reduce customer queries with timely return and refund status notifications via email. This will help to boost your trust and encourage repeat purchases. You can even set smart return rules to recapture revenue, plus generate prepaid return labels.
Sorted Returns Center
Sorted Returns Center (previously Clicksit) provides an easy to use returns platform. Your customers are able to request returns in seconds from a self-serve portal with your branding.
This app allows you to generate returns labels that can automatically be sent to your customers. You can streamline your exchange process by automatically creating a new order.
Order Returns | easyReturns
easyReturns enhances Shopify’s basic return functionality by offering a customizable returns portal that integrates seamlessly under your shop’s domain.
It allows you to maintain your corporate identity within the portal and provide additional information to customers. easyReturns simplifies the return process by automating the creation of return labels and slips for carriers like DHL, GLS, and DPD. It also supports storing custom return reasons and refund methods.
Furthermore, it can automatically generate return labels based on specific rules, such as the value of the returned goods. This tool is an excellent addition for Shopify users looking to streamline their return processes.
Rich Returns
Rich Returns lets you create a fully-branded returns portal for your customers. There is one central dashboard for your team to manage all returns, making it super easy.
It allows you to easily turn refunds into exchanges, and even allows for a change of product. You can gain insight into your business returns and exchange to see where you can make changes and drive growth.
Return Prime: Order Return
Return Prime: Order Return lets you connect logistic account to generate and send return labels instantly to your customers. You can track shipments and your customer can know when it’s reached the warehouse.
Setup the app within minutes and get help if needed using the live chat available. You can setup different returns and exchange policies so your customers know exactly what to expect.
Return & Exchange Portal by ReturnGO
Return & Exchange Portal enables you to automate RMAs and customer returns with a self-service and branded portal. Easily manage and track returns and exchange requests.
You can turn refunds and returns into product exchanges or store credit. This can integrate directly with your store. Automate return order shipping labels to make it easy for customers to return items.
Return Rabbit
Return Rabbit lets you automate your returns process. With Smart Instant Exchanges, customers can easily exchange their purchases for any other product on your store. With automated RMAs, labels and refunds, your team can spend more time on issues that need resolving.
Conclusion
As an entrepreneur managing a Shopify store, your time is precious, and finding the right tools to streamline your operations is crucial.
The eight returns management apps we’ve highlighted each offer unique features to automate and enhance your store’s returns process. Whether you’re looking for a fully-branded returns portal, smart exchange options, automated RMAs, or instant label generation, these apps cover all aspects to improve your post-purchase customer experience.
Implementing any of these solutions can lead to increased customer satisfaction, reduced manual workload, and ultimately, a more efficient and profitable e-commerce business.
So, choose the app that best fits your store’s needs and watch your returns process transform into a smooth, customer-friendly experience.
