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A quick introduction to getting Premium Support for your Shopify Store

 

Shopify is an online ecommerce platform which has risen dramatically in popularity since its introduction. It now rivals the likes of Magento and WooCommerce but surpasses them in ease of use and speed of the deployment.

Shopify is built with the user in mind being not competent with code or having much knowledge of running an online store. Shopify provide a tonne of resources and guides to users but sometimes a little support is appreciated.

In terms of getting actual store edits, theme changes, template updates, app installations and anything that will change the appearance or functionality of your store, shopify won’t support.

This is where LaunchTip come in.

A Premium Support Solution

In terms of Premium Support for a Shopify Store, most users want someone there for changes to their Theme, troubleshooting issues and getting advices on how to get more sales.

LaunchTip covers all these aspects and a lot more. Having over 20 years combined experience on Shopify allows our team to leverage this and provide support at an extremely affordable price as well as enriching the users Shopify experience.

 

Theme Installation, Edits & Updates

These are some of the most requested support features from a Shopify store owner. Most Store owners will be using either a free theme or a 3rd party theme. Whilst you can edit and change aspects like colour, images and layout, anything more advanced usually requires a coder.

LaunchTip handles all these request types within their Support plan allow the user to focus on growing their store and generating more sales.

Conversion & Optimisation

One of the most common questions we here is, “Can you help me get more sales?”. The simple answer is Yes. As most would lead you to believe its rocket science, it isn’t. Conversion optimisation will lead to more sales provided your store has traffic. If your store doesn’t have traffic, this should be your primary focus.

LaunchTip run an analysis on all members of the Support plans and provide great insight into how your store could be optimised and bring in more sales.

For the slightly larger plans, the audit goes deeper and analysis can provide opportunities the store owner may have missed by having a fresh set of eyes on it.

 

How to get a Support Plan for your Shopify Store

If you are a Shopify store owner and want some affordable support for your store then LaunchTip’s plans should have you covered.

The plans are monthly based and allow you to upgrade/downgrade and suspend/cancel at anytime. There are no hidden fees or costs to catch you off guard, you are in complete control of the level of support you need.

Feel free to contact us with any queries you may have and we would be happy to help

About LaunchTip

LaunchTip was born out of a necesity to extended functionality on the Shopify platform. Built by merchants for merchants.

Learn More

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