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Promio is designed to work with most themes out of the box. If you have checked settings and it should be showing but isn’t, you may have a custom theme, page builder or a conflict with another app.

First off, make sure you have checked all Promio settings and that the “Global” Promio button is enabled.

If it is still not showing, you will need to have the code manually installed. If you are confident with editing your themes code, you can do this by reading this article.

If you would like assistance, simply send us a message and we will help you.

About LaunchTip

LaunchTip was born out of a necesity to extended functionality on the Shopify platform. Built by merchants for merchants.

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